Terms and conditions

Welcome to LeLaa (https://lelaa.co/). These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully.

1. Introduction

By accessing our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please discontinue using our site immediately.

2. Definitions

• “We,” “Us,” “Our”: Refers to Lelaa, the owner of the website.
• “User,” “You”: Refers to the person accessing or using our website.
• “Products”: Refers to any clothing, accessories, or other items available for sale on our website.

3. Use of the Website

You agree to use this website only for lawful purposes. You must not use our website in any way that:

• Violates any applicable local, national, or international law.
• Harms or exploits other users, including minors, in any way.
• Transmits or uploads any harmful code, viruses, or malicious software.
• Attempts to gain unauthorized access to any portion of our website, systems, or networks.

4. Product Information and Availability

• Accuracy: We strive to display the colors, descriptions, and specifications of our products as accurately as possible. However, due to variations in display screens, actual colors may differ slightly.
• Availability: Product availability is subject to change without notice. We reserve the right to discontinue or modify products at any time.
• Pricing: Prices are displayed in local currency and are subject to change without notice. We will honor prices for confirmed orders unless there is a pricing error.

5. Ordering and Payment

• Placing an Order: When you place an order, you agree to provide accurate and complete information. All orders are subject to acceptance, and we reserve the right to cancel any order at our discretion.
• Payment: We accept various payment methods such as credit cards, debit cards, and online payment systems. Payment must be received in full before your order is processed.

6. Returns and Refunds

• Eligibility: You may return most new, unopened items within 7  days of delivery for a full refund or exchange. Items must be returned in their original condition, with tags and packaging intact.
• Non-Returnable Items: Certain products, such as custom-made or clearance items, may not be eligible for return. Please refer to our Returns Policy for details.
• Refund Process: Refunds will be issued to the original payment method within 7 business days of receiving the returned item.
• Return Shipping: Return shipping costs are the responsibility of the customer unless the return is due to a product defect or shipping error.

7. Limitation of Liability

Lelaa is not liable for any indirect, special, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product in question.

9. Intellectual Property

All content on this website, including logos, images, product descriptions, and text, is the property of Lelaa or our licensors. You may not reproduce, distribute, or use any content from our website without our express written permission.

10. User-Generated Content

If you submit reviews, comments, or other content to our website, you grant Lelaa a non-exclusive, royalty-free license to use, modify, and distribute such content. You represent that any content you submit does not violate the rights of third parties.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and share your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective upon posting to the website, and it is your responsibility to review them regularly.

 

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, feel free to contact us:

• Email: [email protected]
• Phone: (+91) 8222905892

By continuing to use Lelaa’s website, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. Thank you for shopping with us!